Support

Comprehensive IT Support, Simplified

From setup to troubleshooting, we’ve got you covered.

Support Information

Support Hours

Reliable assistance when you need it, with standard support hours and after-hours escalation available for urgent issues.

Availability

Our standard support hours are Monday–Friday, 9 AM–6 PM (Eastern Time, GMT-05:00).

For assistance outside these hours, our after-hours escalation team is available 24/7/365.

Browse our Knowledge Base for answers to frequently asked questions and common support topics.

Open a support ticket anytime, day or night, for current CK Support customers.

For urgent after-hours assistance, call our Escalations Team at +1 (866) 451-6913.